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Key Account Manager - Sales

Location: Head Office

Key Account Manager - Sales

Status: Full-time
Location: Mississauga - Head Office
Department: Commercial Retail Sales

Job Scope:

Are you a self-motivated, results oriented individual? Do you approach projects with innovative and creative thinking? Do you have excellent communication and organizational skills? Do you enjoy working within a team environment? Do you have a positive “can do” attitude? If so, this may be the opportunity for you! Gay Lea Foods is currently recruiting for a highly driven and organized Key Account Manager – Regional Accounts to join our Sales team! The Key Account Manager will work closely with the National Account Manager and will be responsible for the Western Region along with select Ontario accounts.

Key Responsibilities:

  • Meet or exceed sales and category management objectives for assigned customer accounts.
  • Responsible for building and maintaining relationships with Key Customers.
  • Develop business opportunities with new and existing clients identifying areas to increase sales and profit.
  • Manage day to day account activities including promotional planning and business reviews.
  • Coordinate with internal Marketing and Capability teams to implement category sales initiatives.
  • Work closely with internal departments as necessary to ensure effective execution of customer forecasts, program accruals, promotional activity, quality control and quality assurance concerns.
  • Travel within Canada will be required.

Qualifications:

  • Minimum 5 years’ experience in account management.
  • University Degree.
  • Strong analytical, planning and presentation skills.
  • Self-motivated with high energy, ability to multi-task and execute multiple projects on time and on budget.
  • Positive team player who can work effectively with internal and external partners.
  • Strong organizational skills and ability to prioritize tasks.
  • Valid G driving licence is required.

Working Environment:

Work is primarily sedentary in nature, with frequent interruptions and multiple deadlines in an office and manufacturing environment.

Physical Demands:

Sitting, walking and keyboarding for a considerable length of time.

Apply Now

Quality Control Laboratory Technician (Continental-Nights)

Location: Longlife

Quality Control Laboratory Technician (Continental-Nights)

Status: Full-time
Location: Longlife
Department: Quality Control

Job Scope:

Reporting to the Quality Control Manager, the scope of this position involves ensuring the production process meets superior food safety systems (HACCP) and quality standards from entry of raw materials into the facility, to the processing of goods, to shipment of finished product.

Key Responsibilities:

  • Prepare samples, media and buffers used for daily analysis
  • Perform chemical and microbiological testing of dairy products
  • Generate test results with a high level of accuracy and reliability
  • Conduct product sampling and environmental/equipment swabbing
  • Produce reports and computer data entry of various information for the purpose of maintaining accurate records
  • Maintain laboratory equipment and maintain cleanliness within the lab
  • Work closely with production staff in the areas of sanitation, hygiene, GMPs and related necessary training
  • Responsible to train operators on all changes to the Food Safety & Quality system as communicated by Management and QA
  • Monitor and maintain the Quality, Food Safety and SQF systems
  • Complete tasks in a timely manner
  • Other duties as assigned by Management

Qualifications:

  • Minimum of 3 years’ experience in the food industry
  • Bachelor of Science Degree or Diploma in Microbiology or Food Science
  • Knowledge of microbiological procedures and autoclaving techniques
  • Knowledge of HACCP, GMPs, allergens, and food security
  • Excellent interpersonal, verbal/written communication and problem solving skills
  • Proficient computer abilities using Word & Excel
  • Own transportation and ability to work weekends

Working Environment:

General office and lab conditions, with frequent periods spent in manufacturing facility. Occasional use of an autoclave and exposure to hazardous chemical substances and microbes.

Physical Demands:

Frequent climbing of stairs and lifting of materials to a maximum of 20 kg. Standing for a continuous length of time. Sitting and walking for a moderate length of time.

Apply Now

Production Supervisor (Multi shift flexibility required)

Location: Teeswater

Production Supervisor (Multi shift flexibility required)

Status: Full-time
Location: Teeswater
Department:

Job Scope:

Reporting to the Operations Manager, the Production Supervisor will oversee and be responsible for the effective, efficient and safe operation of the Production departments. The successful incumbent will also support and participate with the Production Management Team to focus on continuously improving processes and efficiencies within the operation.

Key Responsibilities:

  • Responsible for the overall effectiveness of the plant operations during assigned shift; this is a ‘hands-on’ position that directly supervises all shift staff, including training, planning workloads, developing production schedules and disciplining where required. Emphasis is on time spent on the floor directly supervising to meet organization goals.
  • Work closely with the production staff in the areas of sanitation, hygiene, GMP's and other necessary quality-related training
  • Work towards Process Excellence & Lean Manufacturing endeavors of the organization
  • Responsible for authorizing and monitoring employees' time, attendance and payroll information
  • Maintain Production PM Programs, generated daily operating, efficiency reports as well as daily/weekly production mapping
  • Validate all production records and CIP records
  • Develop a co-operative team approach in the Production Department and work closely with Production Planners, Finance, Maintenance, Human Resources, Quality and Plant Management
  • Champion and enforce Health & Safety, proactive approach to prevent accidents in the plant. Member of the JHSC
  • Provide flexible shift coverage including nights and weekend coverage on a rotational basis.  Willingness to work overtime as required
  • Other projects as assigned by management

Qualifications:

  • University degree or College Diploma preferably majoring in Science, Engineering or Business.
  • Minimum five (5) years of experience in a HACCP and SQF regulated consumer packaged goods manufacturing environment is required. Food industry preferred, and knowledge of pasteurization equipment considered an asset.
  • Minimum three (3) years of hands-on supervisory experience is required.
  • Effective communication and interpersonal skills.
  • Excellent organizational and problem-solving skills.
  • Solid analytical skills with knowledge of process improvement techniques
  • Strong computer skills, including Windows and MS Office (Excel, Word, PowerPoint, Outlook)

Working Environment:

Physical Demands:

Apply Now

Research Scientist – Analytical

Location: Hamilton

Research Scientist – Analytical

Status: Full-time
Location: Hamilton
Department: Research and Development

Job Scope:

Reporting to the VP, Research, Development and Technology, this position is responsible for key scientific insights into dairy product composition, data analysis and support of product and process development within R&D, Manufacturing and Quality Assurance/Control.

Key Responsibilities:

• Developing analytical methods to support characterization analysis of Food Matrices • Laboratory testing on raw materials as well as in-process and final products • Gather and document experimental data, conduct statistical analysis, interpretation of results and presentation of findings through reports, technical documents and formal presentations • Provide technical support and expertise in problem solving for issues relating to product quality • Support Production, Marketing, QA/QC with pertinent information of new/existing products • Partner with Sales & Marketing teams on required documentation of new product development and improvement projects • Contribute key information to product improvement initiatives to improve the quality of existing products and increase the cost efficiencies in the manufacturing facilities • Participate in marketing activities such as focus groups, new idea generation, researching market trends as they pertain to the strategic marketing business plan and new products • Design and conduct internal sensory evaluation tests, accurately analyze products as required and report results • Travel approximately 25-30%

Qualifications:

• Must have a Master’s degree, majoring in Science (biochemistry, chemistry, or food/dairy science) • 3 years of relevant experience within the dairy industry • Strong analytical skills and a high attention to detail • Knowledge of ingredients and processes typically employed in dairy industry • Knowledge of dairy and food processing regulations • Expertise in dairy chemistry, ingredients interactions and functionality and processing

Working Environment:

Physical Demands:

Apply Now

Maintenance Technician – Millwright (12 hour rotating continental)

Location: Teeswater

Maintenance Technician – Millwright (12 hour rotating continental)

Status: Full-time
Location: Teeswater
Department: Maintenance

Job Scope:

Reporting to the Manager, Operations, the Maintenance Technician – Millwright is responsible for the preventative maintenance, troubleshooting and repair of all equipment and machinery at the Teeswater facility including refrigeration, waste water systems, steam boiler, building maintenance and other duties as required.

Key Responsibilities:

  • Operation and maintenance of all refrigeration/boiler/HVAC equipment
  • Maintain/monitor/check all equipment
  • Participate in plant equipment repairs/installations
  • Interface with necessary contractual and inspection departments for adherence to regulatory and company requirements
  • Maintain all records to ensure regulatory and company compliance
  • Troubleshoot breakdowns relating to all boiler, refrigeration and HVAC issues
  • Ensure all work performed complies with governing practices, codes and regulations
  • Operation of all equipment in a safe and efficient manner as well as participation in plant efficiency initiatives
  • Food Safety & Quality responsibility as outlined in SOPs & other training materials provided and accurate record keeping
  • Attend prescribed courses and training as required

Qualifications:

  • Must possess and maintain a valid certificate as a Industrial Mechanic Millwright (preference will be given to those holding multiple tickets)
  • Minimum 3 years maintenance experience within the food industry, preferably in dairy
  • Knowledge of GMPs, including excellent sanitary habits and possess knowledge of HACCP
  • Strong preventative maintenance and troubleshooting ability
  • Solid knowledge of high speed filling and packaging lines and PLCs
  • Familiar with continuous improvement processes and methodologies considered an asset
  • Knowledge of fuel systems, waste water treatment, air compressors and refrigeration systems
  • Good communication skills, including written and verbal
  • Ability to work independently and in a team environment
  • Must be flexible in terms of shift work and perform other duties as required
  • Physically capable of performing the demands of the job
  • Computer skills would be an asset

Working Environment:

Regular exposure to long duration of driving and frequent interruptions. Occasional exposure to dust and extreme temperatures

Physical Demands:

Standing and walking for considerable length of time. Moderate lifting of materials up to maximum 25kgs

Apply Now

Dryer Operator (12-hour rotating continental shifts (days/nights))

Location: Teeswater

Dryer Operator (12-hour rotating continental shifts (days/nights))

Status: Full-time
Location: Teeswater
Department: Tower Dryer

Job Scope:

Reporting directly to the Production Supervisor, the scope of these key Plant Operator positions involves a variety of tasks associated with producing value-added new products in our newly renovated Teeswater facility.

Key Responsibilities:

  • Operate automated equipment through control panels; continuously monitor key inputs such as temperatures, volumes, moisture and protein levels; communicate variances and adjust equipment as required to meet product specifications
  • Perform routine manual checks of systems, valves and lines and troubleshoot as required
  • Conduct Clean in Place (CIP) protocols and perform regular sanitation of floors, drains and other production areas
  • Interpret and record accurate and detailed production and CIP records
  • Conduct visual inspection of equipment and product to verify proper operation and output
  • Troubleshooting of equipment in a fast pace environment
  • Work closely with quality control staff to standardize raw products efficiently and adequately for processing
  • Responsible for respective Critical Control Points as outlined in the facilities HACCP manual
  • Food Safety & Quality responsibility as outlined in SOPs & other training materials provided and accurate record keeping
  • Perform all other duties as assigned

Qualifications:

  • Minimum high school diploma and/or relevant dairy experience
  • Minimum 2 years’ experience in a regulated dairy or food manufacturing environment
  • Knowledge of Good Manufacturing Practices (GMPs), including excellent sanitary habits, CIP systems and possess knowledge of Hazard Analysis Critical Control Points (HACCP)
  • Ability to work independently and in a team environment
  • Ability to be flexible in terms of shift work and perform other duties as required
  • Physically capable of performing the demands of the job and ability to multi-task
  • Good communication skills, including written and verbal
  • Mechanical aptitude and solid troubleshooting skills
  • High level of accuracy and mathematical abilities
  • Computer data entry skills

Working Environment:

Regular exposure to dust, extreme temperatures and frequent interruptions. Regular exposure to hazards including chemical substances, hazardous machines and moving objects. Regular exposure to noise and odour.

Physical Demands:

Standing and walking for extended length of time. Crouching, bending, pushing and pulling for considerable length of time. Moderate lifting of materials up to maximum 25kgs.

Apply Now

Milk Receiver (12-hour rotating continental shifts (days/nights))

Location: Teeswater

Milk Receiver (12-hour rotating continental shifts (days/nights))

Status: Full-time
Location: Teeswater
Department: Milk Receiving

Job Scope:

Reporting to the Production Supervisor, the scope of this position involves the receiving of raw milk from plants and/or farms to the Teeswater processing facility in a safe and timely manner. Other responsibilities include loading and offloading trucks and other duties as assigned by management.

Key Responsibilities:

  • Operate automated equipment through control panels
  • Conduct Clean in Place (CIP) and sanitize the tanks, silos and line circuits including housekeeping of the milk receiving and blending area
  • Take accurate and detailed production and CIP records
  • Perform routine manual checks of systems, valves and lines and troubleshoot as required
  • Conduct visual inspection of incoming bulk tankers to ensure they are clean and free of debris that may cause contamination
  • Blend product according to formulations and complete necessary documentation
  • Receive, unload and record milk and cream shipments
  • Troubleshooting of equipment in a fast pace environment
  • Work closely with quality control staff to standardize raw products efficiently and adequately for processing
  • Responsible for respective Critical Control Points as outlined in the facilities HACCP manual
  • Food Safety & Quality responsibility as outlined in SOPs & other training materials provided and accurate record keeping

Qualifications:

  • Minimum high school diploma and/or relevant dairy experience
  • AZ license with clean driving abstract
  • Successful completion of Milk Graders’ Certificate (training to be provided)
  • Minimum 2 years’ experience in a regulated dairy or food manufacturing environment
  • Knowledge of Good Manufacturing Practices (GMPs), including excellent sanitary habits, CIP systems and possess knowledge of Hazard Analysis Critical Control Points (HACCP)
  • Ability to be flexible in terms of shift work and perform other duties as required; work independently and in a team
  • Physically capable of performing the demands of the job and ability to multi-task
  • Good communication skills, including written and verbal; Computer data entry skills
  • Mechanical aptitude and solid troubleshooting skills
  • High level of accuracy and mathematical abilities

Working Environment:

Extended exposure to dust, extreme temperatures and multiple deadlines. Frequent exposure to hazards including chemical substances, hazardous machines and moving objects. Regular exposure to noise and odour

Physical Demands:

Crouching, climbing stairs and working in awkward positions for considerable length of time Standing and walking for extended length of time. Moderate lifting of materials up to maximum 25kgs.

Apply Now

Bilingual Accounts Payable Coordinator

Location: Head Office

Bilingual Accounts Payable Coordinator

Status: Full-time
Location: Mississauga - Head Office
Department: Finance

Job Scope:

We are currently looking for a highly driven and organized Bilingual Accounts Payable Coordinator to join our Finance team. The Coordinator will work closely with the Accounts Payable Supervisor to ensure the full AP cycle is completed each month. The ideal candidate can manage 100-150 invoices per day, meet deadlines, and prioritize workload. If you thrive in a fast-paced environment and have a positive “can do” attitude, this may be the opportunity for you!

Key Responsibilities:

  • Full cycle Accounts Payable, including receive, match, verify and post payable invoices/expenses to ERP system and prepare cheques for mailing and EFT file for upload to the bank, in compliance with financial policies and reporting deadlines.
  • Reconcile accounts, ensure orders are received and invoiced accurately, and resolve account discrepancies with vendors on a timely basis
  • Review and accurately disseminate all correspondence received via the AP inbox
  • Record monthly accruals
  • Assist with general ledger reconciliation and general journal postings
  • Maintain and file documentation, which include invoices, receipts, vendor banking information, vendor credit applications and other documents as required
  • Analyze and reconcile vendor statements and manage vendor aging
  • Continuously maintaining accurate filing and record systems
  • Undertake other duties or ad hoc projects as required

Qualifications:

  • Excellent English and French verbal and written communication.
  • College diploma or university degree in the field of accounting
  • 5 years prior accounts payable experience in a high-volume manual environment
  • Knowledge of Accounts Payable best practices, standard concepts, policies and procedures
  • Knowledge of relevant legislation and regulatory requirements, and experience in compliance and year-end audits.
  • Superior working knowledge of Microsoft Office Suite (Excel, Outlook, etc.)
  • Previous ERP system experience, Microsoft Dynamics will be considered an asset
  • A customer focused approach to dealing with internal and external stakeholders
  • Professional demeanor, excellent communication (written and verbal) and inter-personal skills
  • Strong organizational, multi-tasking, analytical and problem-solving skills, with an attention to detail
  • Experience working in a team-oriented, collaborative environment while being able to work independently

Working Environment:

Work is primarily sedentary in nature, with frequent interruptions and multiple deadlines in an office and manufacturing environment.

Physical Demands:

Sitting, walking and keyboarding for a considerable length of time.

Apply Now

Bulk Liquid Hauling / Farm Pick-up Driver

Location: Teeswater

Bulk Liquid Hauling / Farm Pick-up Driver

Status: Full-time 10-hour shifts totaling 40-60 hrs weekly (approx.) Hours worked may vary dependent on volumes, routes and/or traffic and weather conditions.
Location: Teeswater
Department: Bulk Milk Hauling

Job Scope:

Reporting to the Supervisor, Bulk Hauling, the scope of this position involves the transportation of liquid goods from plants and/or farms to other facilities in a safe and timely manner. Other responsibilities include loading and offloading trucks and other duties as assigned by management.

Key Responsibilities:

  • Operate trucks and equipment as per standard operating procedures
  • Complete log books and run sheets accurately and thoroughly each day
  • Weigh volume of milk and record in log
  • Grade milk, take, store and deliver samples
  • Provide exemplary customer service to all customers
  • Assist in loading and offloading of trucks if needed
  • Food Safety & Quality responsibility as outlined in SOPs & other training materials provided and accurate record keeping
  • Attend prescribed courses and training as required

Qualifications:

  • Valid Ontario Driver’s License
  • "AZ" classification: “A” license, "Z" Airbrake Endorsement
  • Valid Milk Grader’s License (training to be provided)
  • Minimum high school diploma and/or related CPG or food warehousing experience
  • Knowledge of Good Manufacturing Practices (GMPs), including excellent sanitary habits and possess knowledge of Hazard Analysis Critical Control Points (HACCP)
  • Ability to work as an individual and in a team environment
  • Ability to be flexible in terms of shift work and perform other duties as required
  • Physically capable of performing the demands of the job and ability to multi-task
  • Accurate when working with calculations
  • Clean driving abstract

Working Environment:

Regular exposure to long duration of driving and frequent interruptions. Occasional exposure to dust and extreme temperatures.

Physical Demands:

Sitting for extended length of time; Standing and walking for considerable length of time; Moderate lifting of materials up to maximum 25kgs.

Apply Now

Bilingual Customer Supply Chain Representative

Location: Head Office

Bilingual Customer Supply Chain Representative

Status: 10-month Contract
Location: Mississauga - Head Office
Department: Corporate Supply Chain Customer Service

Job Scope:

Reporting to the Supervisor of Customer Supply Chain, the Bilingual Customer Supply Chain Representative provides excellent customer service and maximize customer growth by following company guidelines and fostering cooperative spirit through teamwork, at our Mississauga corporate office.

Key Responsibilities:

  • Liaise and bridge daily communication in French and English, between internal departments (Sales, Supply Chain and Finance) and external partners in operational matters to ensure timely and accurate delivery of products.
  • Manage all orders within your client portfolio and ensure client satisfaction.
  • Provide support to Key Account team members as required.
  • Proactively resolve issues that threaten service levels.
  • Ensure and exhibit a professional attitude and demeanour to all who contact the company.
  • Issue return merchandise authorization numbers and/or return of products (credit processing) to eligible customers.
  • Respond to consumer inquiries as back-up to the consumer relations team, and complete associated tasks, including forwarding complaints with proper documentation to the respective Quality Control Supervisor, for their investigation and written response within 24 hours, making necessary arrangements to pick up complaint products for analysis.
  • Food Safety and Quality responsibility as outlined in SOPs and other training materials provided and accurate record keeping.
  • Other related duties as required.

Qualifications:

  • Excellent English and French verbal and written communication.
  • Minimum 2 years of relevant Customer Service experience, in a fast-paced, Consumer Goods (CG) environment.
  • Post-secondary education completed.
  • Previous experience in the Food Processing Industry is a strong asset.
  • Excellent attention to detail and a high level of accuracy.
  • Demonstrated ability to work independently and excel in a team environment.
  • Self-starter and team player with strong interpersonal skills and flexibility.
  • Strong computer skills (MS Word, Excel, Outlook).
  • Demonstrated excellent Telephone/Communication/People skills, both written and verbal.
  • Previous experience with an ERP system is an asset.
  • Proven ability to exercise diplomacy and sound judgment in stressful situations.

Working Environment:

Work is primarily sedentary in nature, with frequent interruptions and multiple deadlines.

Physical Demands:

Sitting and keyboarding for considerable amount of time.

Apply Now

How To Apply

Gay Lea Foods is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.
  1. Application

    Submit resume and cover letter to jobs@gayleafoods.com Be sure to list job title in the subject line.
  2. Selection

    Applicants’ education, experience, and skills will be reviewed. Those who best meet our position needs will be contacted for an initial phone screen.
  3. Interview

    Applicants may be invited to one or more interviews. Questions asked are designed to assess an individual’s knowledge, skills, experience, and fit within the organisation.
Successful applicants will be extended an offer upon the satisfactory completion of professional references. Then, our onboarding begins!
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