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Quality Control Laboratory Technician

Location: Longlife

Quality Control Laboratory Technician

Status: Full-time
Location: Longlife
Department: Quality Control

Job Scope:

Reporting to the Quality Control Manager, the scope of this position involves ensuring the production process meets superior food safety systems (HACCP) and quality standards from entry of raw materials into the facility, to the processing of goods, to shipment of finished product.

Key Responsibilities:

  • Prepare samples, media and buffers used for daily analysis
  • Perform chemical and microbiological testing of dairy products
  • Generate test results with a high level of accuracy and reliability
  • Conduct product sampling and environmental/equipment swabbing
  • Produce reports and computer data entry of various information for the purpose of maintaining accurate records
  • Maintain laboratory equipment and maintain cleanliness within the lab
  • Work closely with production staff in the areas of sanitation, hygiene, GMPs and related necessary training
  • Responsible to train operators on all changes to the Food Safety & Quality system as communicated by Management and QA
  • Monitor and maintain the Quality, Food Safety and SQF systems
  • Complete tasks in a timely manner
  • Other duties as assigned by Management

Qualifications:

  • Minimum of 3 years’ experience in the food industry
  • Bachelor of Science Degree or Diploma in Microbiology or Food Science
  • Knowledge of microbiological procedures and autoclaving techniques
  • Knowledge of HACCP, GMPs, allergens, and food security
  • Excellent interpersonal, verbal/written communication and problem solving skills
  • Proficient computer abilities using Word & Excel
  • Own transportation and ability to work weekends

Working Environment:

General office and lab conditions, with frequent periods spent in manufacturing facility. Occasional use of an autoclave and exposure to hazardous chemical substances and microbes.

Physical Demands:

Frequent climbing of stairs and lifting of materials to a maximum of 20 kg. Standing for a continuous length of time. Sitting and walking for a moderate length of time.

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Maintenance Technician – Millwright (12 hour rotating continental)

Location: Teeswater

Maintenance Technician – Millwright (12 hour rotating continental)

Status: Full-time
Location: Teeswater
Department: Maintenance

Job Scope:

Reporting to the Manager, Operations, the Maintenance Technician – Millwright is responsible for the preventative maintenance, troubleshooting and repair of all equipment and machinery at the Teeswater facility including refrigeration, waste water systems, steam boiler, building maintenance and other duties as required.

Key Responsibilities:

  • Operation and maintenance of all refrigeration/boiler/HVAC equipment
  • Maintain/monitor/check all equipment
  • Participate in plant equipment repairs/installations
  • Interface with necessary contractual and inspection departments for adherence to regulatory and company requirements
  • Maintain all records to ensure regulatory and company compliance
  • Troubleshoot breakdowns relating to all boiler, refrigeration and HVAC issues
  • Ensure all work performed complies with governing practices, codes and regulations
  • Operation of all equipment in a safe and efficient manner as well as participation in plant efficiency initiatives
  • Food Safety & Quality responsibility as outlined in SOPs & other training materials provided and accurate record keeping
  • Attend prescribed courses and training as required

Qualifications:

  • Must possess and maintain a valid certificate as a Industrial Mechanic Millwright (preference will be given to those holding multiple tickets)
  • Minimum 3 years maintenance experience within the food industry, preferably in dairy
  • Knowledge of GMPs, including excellent sanitary habits and possess knowledge of HACCP
  • Strong preventative maintenance and troubleshooting ability
  • Solid knowledge of high speed filling and packaging lines and PLCs
  • Familiar with continuous improvement processes and methodologies considered an asset
  • Knowledge of fuel systems, waste water treatment, air compressors and refrigeration systems
  • Good communication skills, including written and verbal
  • Ability to work independently and in a team environment
  • Must be flexible in terms of shift work and perform other duties as required
  • Physically capable of performing the demands of the job
  • Computer skills would be an asset

Working Environment:

Regular exposure to long duration of driving and frequent interruptions. Occasional exposure to dust and extreme temperatures.

Physical Demands:

Standing and walking for considerable length of time. Moderate lifting of materials up to maximum 25 kgs.

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(Bilingual – English & French) Customer Supply Chain Representative

Location: Head Office

(Bilingual – English & French) Customer Supply Chain Representative

Status: Full-time
Location: Mississauga - Head Office
Department: Corporate Supply Chain Customer Service

Job Scope:

Reporting to the Supervisor of Customer Supply Chain, the Customer Supply Chain Representative provides excellent customer service and maximize customer growth by following company guidelines and fostering cooperative spirit through teamwork, at our Mississauga corporate office.

Key Responsibilities:

  • Liaise and bridge daily communication in French and English, between internal departments (Sales, Supply Chain and Finance) and external partners in operational matters to ensure timely and accurate delivery of products.
  • Manage all orders within your client portfolio and ensure client satisfaction.
  • Provide support to Key Account team members as required.
  • Proactively resolve issues that threaten service levels.
  • Ensure and exhibit a professional attitude and demeanour to all who contact the company.
  • Issue return merchandise authorization numbers and/or return of products (credit processing) to eligible customers.
  • Respond to consumer inquiries as back-up to the consumer relations team, and complete associated tasks, including forwarding complaints with proper documentation to the respective Quality Control Supervisor, for their investigation and written response within 24 hours, making necessary arrangements to pick up complaint products for analysis.
  • Food Safety and Quality responsibility as outlined in SOPs and other training materials provided and accurate record keeping.
  • Other related duties as required.

Qualifications:

  • Excellent English and French verbal and written communication.
  • Minimum 2 years of relevant Customer Service experience, in a fast-paced, Consumer Goods (CG) environment.
  • Post-secondary education completed.
  • Previous experience in the Food Processing Industry is a strong asset.
  • Excellent attention to detail and a high level of accuracy.
  • Demonstrated ability to work independently and excel in a team environment.
  • Self-starter and team player with strong interpersonal skills and flexibility.
  • Strong computer skills (MS Word, Excel, Outlook).
  • Demonstrated excellent Telephone/Communication/People skills, both written and verbal.
  • Previous experience with an ERP system is an asset.
  • Proven ability to exercise diplomacy and sound judgment in stressful situations.

Working Environment:

Work is primarily sedentary in nature, with frequent interruptions and multiple deadlines.

Physical Demands:

Sitting and keyboarding for considerable amount of time.

Apply Now

How To Apply

Gay Lea Foods is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process.
  1. Application

    Submit resume and cover letter to jobs@gayleafoods.com Be sure to list job title in the subject line.
  2. Selection

    Applicants’ education, experience, and skills will be reviewed. Those who best meet our position needs will be contacted for an initial phone screen.
  3. Interview

    Applicants may be invited to one or more interviews. Questions asked are designed to assess an individual’s knowledge, skills, experience, and fit within the organisation.
Successful applicants will be extended an offer upon the satisfactory completion of professional references. Then, our onboarding begins!
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